Alert Status

  • ACCEPTED - The alert was received and was accepted for the user based on the configuration of the 2MOON APP. The alert will result in an order being sent, but this does not mean the order will be successful.

  • NO_POSITION_FOUND - The alert indicated a full close but 2MOON APP detected there was no corresponding position open and so it ignored the alert.

  • VIEWED -  The alert has been viewed by the user, but it did not result in an order being sent due to an unexpected error. The Status in this case will likely be empty (“-”). MANUAL ACTION IS REQUIRED.

  • PARTIAL_CLOSE_1_IGNORE - The alert indicated a partial close but 2MOON APP detected there was only 1 contract in the position and so it ignored the alert.

  • POSITION_ANOMALY - The alert indicated a CLOSE operation for a spread position, but the 2MOON APP detected only one of the 2 legs of the spread was open at the time. This is currently NOT handled by the APP. MANUAL ACTION IS REQUIRED.

Brokerage account Status Meaning

  • SUCCESS - your brokerage accepted the order and will attempt to fill it.

  • FAILED - your brokerage rejected the order and will attempt to fill it. This could be due to a variety of reasons outside of 2MOON’s control, i.e. insufficient margin, incorrect account for instrument type, problems with the account, etc. The rejection message from TradeStation will be included in the alert detail in most cases. MANUAL ACTION IS REQUIRED.  The 2MOON APP allows the user to check current price and attempt a retry from the APP but action directly from TradeStation may be required.

  • “-” - There was an unexpected error and the order was not sent. MANUAL ACTION IS REQUIRED. NOTE: 2MOON attempts to make these failures easy to notice, but it is up to the user to monitor positions and ensure alerts are processed successfully. 

StopLoss Orders

The 2MOON APP sends a StopMarket order to your brokerage alongside each order. This order is set with a “Stop Price” 75% from the current price for credit spreads and 50% from the current price for debit spreads and single leg trades.